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COVID FAQs

Important information from the Centers for Disease Control and Prevention and Texas Department of State Health Services.  

FAQs

  1. Will the City cut off my utilities if I can't pay right right now?
  2. How can I get tested for COVID-19?
  3. How can I volunteer or help others during this crisis?
  4. I'm having trouble paying rent due to COVID-19 restrictions. Who can help me?
  5. Should I wear a mask or face covering?
  6. Will Code Compliance still issue citations for high grass and other property maintenance violations?
  1. Is the City still enforcing neighborhood parking violations?
  2. Can you tell me the location of the positive case and will I be notified if I’ve been exposed?
  3. How do I report price-gouging?
  4. How do I report hoarding?
  5. Can my pet become ill with or spread COVID-19?
  6. Are you hearing about scams related to COVID-19?
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  1. Vaccine Information
    1. Vaccine Hub Providers
    2. Community Information Toolkit
  2. COVID-19 Facts & Resources
  3. City Service Updates
  4. Resources for Families
  5. Resources for Businesses
  6. Recovery Resources
    1. Rental Assistance FAQs
  7. Fraud, Rumors and Scams
  8. COVID FAQs
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Contact Us

  1. 200 N. Fifth St.
    Garland, TX 75040

    P.O. Box 469002
    Garland, TX 75046

    Phone: 972-205-2000
    Email
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  1. City Charter & Code of Ordinances
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