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You Are Here: Home » Departments » Recreation and Cultural Services » Parks and Recreation » FAQs
Frequently Asked Questions

 

How can I register for a recreation course/program?

Can I register for a course over the Internet?
Do I need to reserve a pavilion to have a picnic?
Can I rent a pool for a private party?
Why are the restrooms closed from November through March?
Who do I contact with a park maintenance concern?
Why do the park's water fountains not work?

 

How can I register for a recreation course/program?


To register for programs, you can go to the Garland Parks and Recreation Department's main page and click on the PLAY logo to access our online, 24 hour a day program registration web service. If you wish to speak with one of our staff, you may contact any recreation center by phone. To pay by check, you may mail the form in the back of our seasonal PLAY guide or visit any recreation center and our staff will be happy to assist you.
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Can I register for a course over the Internet?
Yes.  Go to the Garland Parks and Recreation Department's main page and click on the PLAY logo to access our online, 24 hour a day program registration web service.


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Do I need to reserve a pavilion to have a picnic?
Picnic and shade shelters in the park system are available on a first-come, first-served basis only. The Parks and Recreation Department accepts reservations for four group pavilions – 111 Ranch Park Pavilion, Ablon Park Pavilion, Gatewood Pavilion (in Duck Creek Greenbelt), and Windsurf Bay Park Pavilion.

Please contact the Parks and Recreation Administrative Office at 972-205-2750 or any recreation or senior center to make your reservation. Reservations are accepted up to one year in advance.

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Can I rent a pool for a private party?
Yes, rentals are available at Surf and Swim Wave Pool, Bradfield Pool, Holford Pool and Wynne Pool. Please call the Aquatics Office at 972-205-2757 for complete details. Reservations are accepted up to three months in advance, but no earlier than March 1.


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Why are the restrooms closed from November through March?
Restrooms and drinking fountains are winterized and closed through the colder months to prevent damage from freezing weather. With Texas weather, we realize that there occasionally are nice days in late February and early March, but we must protect equipment from late freezes each spring and your patience and understanding in protecting these assets is appreciated.

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Who do I contact with a park maintenance concern?
All maintenance concerns can be reported to the Park Services Division at 972-205-3589 or psc@ci.garland.tx.us.
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Why do the park's water fountains not work?
Restrooms and drinking fountains are winterized and closed through our colder months to prevent damage from freezing weather. With Texas weather, we realize that there occasionally are nice days in late February and early March, but we must protect the last-minute freezes each spring and appreciate your patience and understanding in protecting these assets.

If the drinking fountains are not working anytime between March and November, please report it to the Park Services Division at 972-205-3589 or via email to psc@ci.garland.tx.us.

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