Who and how will I be notified after I submit my application?

Upon submission, you will receive an email that your submission has been received. Resident applications will be assigned to the Catholic Charity, Inc. staff. The nonprofit will contact you within five business days to update you on your application, including if additional documentation is required.

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1. Do I get the money directly?
2. I have access to the internet, how do I apply for COVID-19 mortgage/rental assistance?
3. I do not have access to the internet, how do I apply for COVID-19 mortgage/rental assistance?
4. Will I have to pay the money back in the future?
5. I am a landlord, mortgage lender, how do I get paid?
6. Can the funds be used to pay my unpaid City of Garland Utility Bills or the property tax portion of my mortage payment?
7. Who and how will I be notified after I submit my application?
8. How will I know my lender or landlord has been paid, and how much has been paid?
9. Do I have to count my entire household income?
10. What if I get paid in cash?
11. Who is NOT eligible?