The Garland Police Department is dedicated to providing the highest level of police service to all citizens. We recognize and investigate all commendations, complaints, and inquiries against our employees.
Citizens who wish to lodge a complaint or would like to commend a member of the Garland Police Department are encouraged to contact the Professional Standards Unit (PSU) located in the Garland Police Department facility at 1891 Forest Lane Garland, TX 75042.
The PSU investigators are available by appointment, Monday through Friday from 8 a.m. until 5 p.m., and can be contacted by phone at 972-205-2015. If you reach a voicemail, please leave a name and phone number so an investigator can contact you. Filing a false complaint against a police employee may be a violation of the Texas Penal Code, Section 37.02.
You can also Email the Police Department or write a letter to the employee’s supervisor, an assistant chief, or the Chief of Police at: Garland Police Department 1891 Forest Lane Garland, TX 75042